Your virtual front desk assistant

Has your business been rapidly growing recently? If so, then I am sure you are getting a lot of schedules and appointments these days. However, you may get so many of them at a given time, that you may find it quite difficult to manage your schedule in order to fit all of the tasks that you need to do. You can hire a secretary or personal assistant to do the task for you, but when there are so many appointments to organize, your assistant may not be enough. Also, your assistant may commit scheduling errors and conflicts which can potentially frustrate clients who you are supposed to meet at a certain time. However, you can improve the scheduling process and cater to multiple clients at a given time with an automated scheduling software. It’s just like having another super efficient assistant working for you!

How does the scheduler software work?

Being fully automated is what makes this software very efficient. If a client wishes to set an appointment, he or she can access the scheduler software using 2 methods; setting an appointment thru the internet, or doing so thru phone. These systems are online and are readily accessible at any time of the day. This allows clients to set appointments at a moment’s notice without having to wait to go to your offices in the next business day. If your business has international coverage, you can set the scheduling software to accept foreign languages for the process. Configure the online automated scheduling software to display foreign text or words for easy access for customers from abroad. This allows foreign clients to set schedules and appointments fast with little hassle. Setting an appointment can be quite difficult if there is a language barrier between you and a client.

Complement your scheduler with a reminders software

Even if an appointment has been finalized, there is still a chance that your client can forget the said appointment and not show up, which can be a waste of your time. The scheduling system can help minimize or even completely eradicate the problem. This can be done thru a reminder service that can complement the already efficient automated scheduling software. After setting up the appointment, the scheduling software then sends the details into the system’s database. If you avail of and use the reminders software, it will use all of the data about the appointment that was stored in order to remind your client of the appointment that was set. You can either make the reminder as a message that can be sent as an SMS or as an email. You can even take it a step further and send a pre recorded message instead. You can have a professional voice over record the message for you for optimum quality and clarity, or record it in several different languages in order to cater to your worldwide customer base.

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ITFrontDesk, Inc.
3200 Westend Ave., Ste 500
Nashville TN 37203 USA.
Phone: 615-468-7674
Text: 615-579-8336
Toll-free: 888-393-8899
Fax: 615-224-6112