Welcome to ITFrontDesk

Using state-of-the-art IVR technology, we have created valued products to automate your front desk needs. Our flagship product is an automated, phone-based and web-based appointment scheduling service that deliver appointment scheduling to your customers at any time using any device. Our system automatically reminds your customers one or two days prior to their appointment date to reduce no-shows. Whether you need time-based appointments or capacity seat-based reservations, count on us! We have the right solution for you! Do you do too much phone tagging with clients? Try our secured voice message delivery service. We’re passionate about helping businesses improve their customer satisfaction, generate more referrals and increase their revenue.

“Excellent firms don't believe in excellence - only in constant improvement and constant change."
-Tom Peters
“Everything should be made as simple as possible, but not simpler. "
– Albert Einstein
Appointment Scheduler

Appointment Scheduler

Using our appointment scheduler, your customers will be able to schedule appointments 24/7 using any device – Land line phone, Cell phone, VoIP phone, Computers, iPads, Tablets, Mobile Apps connected to the Internet. Your staff can also access our web-based administrative site to schedule appointments, configure working hours, run reports, and much more!

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Appointment Reminder Software

Appointment Reminders

Do you need to remind your customers about upcoming appointments or product recalls or office closure due to weather or any other need? We have the solution. We’ll help you notify your customers by outbound phone calls with confirmation, 2-way SMS text and email with a confirmation link…
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Capacity / Seat based Reservation Software

Event Reservation

You can schedule any kind of event and set its maximum capacity (seats) using our web-based administrative site. It’s simple. Your customers will be able to reserve their seats using any device – Land-line phone, Cell phone, VoIP phone, Computers, iPads, Tablets, or Mobile apps connected to the Internet…

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Message Broadcast

Message Broadcast

Whether you want to broadcast your message to a few or to thousands of people in a short time by sending text or an outbound phone call based on phone type, you can utilize our automatic Message Broadcast service. Just pre-record the audio in your own voice or use a computer-generated voice. Your message will be on its way!
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Want to automate your front desk tasks? Look no further!

ITFrontDesk products are used by many of our businesses clients to improve their customer satisfaction, make their staff work more productive and deliver cost savings. Below are a few of our vertical markets:


LIHEAP Scheduler

Community Action Programs

Community Action Centers, CSBG, LIHEAP, Weatherization Programs, VITA Tax Service

Head Start Scheduler

Head Start Programs

Head Start and Early Head Start Recruiting

Outpatient Appointment Scheduler

Medical Community

Doctors, Hospitals, Home Care, Dental Care, Eye Care, Physiotherapy, Laboratories

On-site Health Scheduler

On-site Health Screening

Corporate Health Screening, Mobile Health Screening, Flu Shot Administration

Service Industry Scheduler

Service Industries

Plumbing, Electrical, Heating & Cooling, Tax Prep, Pest Control

University Advisement Scheduler

University Consultation & Testing

New Student Enrollment, Graduate Advising, Test Reservation, New Student Counseling

Human Resource Scheduler

Human Resource Scheduling

Job Interviews, Employee Training, Contract Jobs

Benefit Counseling Scheduler

Benefits Counseling

Employee Benefits Counseling

Driver License Scheduler

Government Sectors

City, County, State and Federal Government Agencies/ Offices

Any Device, Anytime, Anywhere!

iPhone SchedulerAndroid Scheduler


More than 1 Million Calls handled and counting!

“ITFrontDesk is the leading provider and innovator of IVR products in America. We help businesses in almost every sector, ranging from community action agencies to universities across the US and Canada. All have immensely benefited from our automated call center solutions and notification services.”
We are celebrating our 10th year anniversary, so we invite you to our headquarters in Nashville, TN to have a complimentary lunch discussion with us!
We’re looking forward to meeting you!

Book your reservation for our product demo / webinar here!

Contact us for the Product Demo!

10th year anniversary

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ITFrontDesk, Inc.
3200 Westend Ave., Ste 500
Nashville TN 37203 USA.
Phone: 615-468-7674
Text: 615-579-8336
Toll-free: 888-393-8899
Fax: 615-224-6112